On Monday, November 21st, it was discovered that a skimming device was placed on the ATM machine at our Chester location. Action is being taken to notify ALL members whose cards were affected.
If you’ve recently used your Check Card at the Chester ATM on November 12th and the 13th, it could be vulnerable and may be at risk for fraudulent activity. The personal information that could be at risk includes: your name, card number, expiration date and personal identification number.
Letters will be going out to all members who’ve been affected stating that their compromised cards will be blocked. We are also replacing the Check Cards and any losses related to fraud will be restored.
Important steps to take if you were affected:
- Before the new card arrives, we recommend that you change your current Check Card PIN.
- Regularly review your statements and account information using Online and Mobile Banking. Please notify us immediately if you become aware of any suspicious transactions.
- Contact all companies that automatically draft your account and provide them with the new card information once you receive it.
Rest assured, we are working diligently to rectify this issue.
If you are not an Argent member and believe your credit or debit card has been compromised, via skimming or any other means, you should contact your financial institution as soon as possible to report the fraudulent activity.