Gift Card FAQs

What is the Argent Credit Union Visa Gift Card?

Your Argent Credit Union Visa Gift Card is a prepaid Visa Debit Card with a specific dollar value. Your Visa Gift Card is accepted at most places Visa Debit is accepted.

How can I check the balance on my Gift Card?

You can check the balance on your Argent Credit Union Gift Card by logging into the Gift Card website, or by calling the number on the back of your gift card.

How can I use my Gift Card?

Your card can be used to make purchases at millions of Visa Debit locations worldwide. You can shop in stores, online, over the phone and by mail order. See Terms and Conditions for further information.

What should I do when the merchant’s sales terminal asks me to press “Debit” or “Credit”?

You should always press the “Credit” button. Although the Argent Credit Union Gift Card is not a credit card, the transaction is processed like one. You should always sign a sales receipt.

When I swipe my card, the terminal asks me to input my PIN. What is my PIN?

A Personal Identification Number (PIN) is not issued with the Argent Credit Union Visa Gift Card. If a PIN is requested, simply press “Cancel” on the terminal, then select “Credit” to complete your transaction.

What if the item I want to purchase exceeds the value of my Gift Card?

If the purchase amount exceeds the available card balance, then you must inform the merchant of the amount you want to pay with the Argent Credit Union Gift Card and that you will pay the difference in cash, check, credit or debit card. If the purchase amount exceeds the available balance of the Visa Gift Card, the transaction will not be approved.

What do I do if I need to return an item?

In the event you need to return an item you purchased with your Argent Credit Union Gift Card, the merchant will handle the item in accordance with Visa guidelines. The merchant may credit your card (put the funds back on the card) thereby increasing your available funds.

What happens when the funds are spent?

When you have depleted all the funds on the card and no returns are necessary, simply destroy and discard the card.

What should I do if my Argent Credit Union Gift Card is lost or stolen?

Contact the Argent Credit Union Visa Gift Card Center immediately at 1-866-902-6082. Additionally, read the Argent Credit Union Visa Gift Card Terms and Conditions for important Visa Gift Card information.