How to File a Consumer Complaint
You bought an item or paid for a service that did not turn out the way you had expected. Here’s how to get your money back or have the service performed to your satisfaction.
- Gather your paperwork including receipts, contracts, or order confirmations.
- Contact the seller, preferably in writing. Write a construction complaint of an experience, product, or service. Posting a complaint on a business’ social media site could be the fastest way to get a response.
- Contact third parties. If the seller doesn’t fix the problem, file a complaint with your State’s Consumer Protection office or Better Business Bureau.
Source: Credit Union National Association