We are embarking on a major System Upgrade that will be complete on May 2, 2017. Our Upgrade will provide flexibility for future technological enhancements and offerings.
This page will be an important go to resource. We encourage you to visit it regularly to keep up-to-date with the exciting changes.
Important Steps to Take
To ensure you are prepared when the upgrade goes into effect, below are steps you should take now to ease the transition process:
- Ensure we have your current email address and contact information on file. You may do this by logging into Argent@Home and verifying this information and making any updates prior to April 28th .
- Schedule any bills that are due between April 28th and May 2nd no later than April 25th in order to ensure there are no interruptions.
- Credit cards and checks are alternative payment methods for the upgrade period. Also, please plan ahead to have sufficient cash while the credit union is closed. Please be sure all of your contact information is up-to-date with us. It is very important for us to have your most recent mailing address, phone numbers, and email addresses.
Staff will be available in our Call Center and five locations to help you with any questions or concerns.
Resourceful Upgrade Guide
As with all system upgrades, some things are going to look and work differently. Rest assured that we are changing for the better. This Upgrade Guide is designed to help you maneuver through the upgrade process. Learn:
- How to Prepare
- What’s Staying
- What’s New
All of the information in the Guide is important, so take a few minutes to read it.
Because we want you to be prepared well in advance, we have outlined closing dates as well as the days and times we will have limited service.
IMPORTANT DATES: Friday, April 28th at 3:00 p.m. thru Tuesday, May 2nd at 9 a.m., Branches, Online Banking and our Mobile App along with other services will be temporarily unavailable.
|Branches||Closed after 3 p.m. on the 28th||Available|
|Unavailable after 3 p.m. on the 28th||Available|
|Call Center||Closed after 3 p.m. on the 28th||Available|