System Upgrade

We'll Be Ready This Spring

We're Upgrading

We are embarking on a major System Upgrade that will be complete on May 2, 2017.  Our Upgrade will provide flexibility for future technological enhancements and offerings.

This page will be an important go to resource.  We encourage you to visit it regularly to keep up-to-date with the exciting changes.

President’s Message »

Frequently Asked Questions »

Important Steps to Take

To ensure you are prepared when the upgrade goes into effect, below are steps you should take now to ease the transition process:

  • Ensure we have your current email address and contact information on file. You may do this by logging into Argent@Home and verifying this information and making any updates prior to April 28th .
  • Schedule any bills that are due between April 28th and May 2nd no later than April 25th in order to ensure there are no interruptions.
  • Credit cards and checks are alternative payment methods for the upgrade period. Also, please plan ahead to have sufficient cash while the credit union is closed. Please be sure all of your contact information is up-to-date with us. It is very important for us to have your most recent mailing address, phone numbers, and email addresses.

Staff will be available in our Call Center and five locations to help you with any questions or concerns.

Resourceful Upgrade Guide

As with all system upgrades, some things are going to look and work differently. Rest assured that we are changing for the better. This Upgrade Guide is designed to help you maneuver through the upgrade process.  Learn:

  • How to Prepare
  • What’s Staying
  • What’s New

All of the information in the Guide is important, so take a few minutes to read it.

Upgrade Resource Guide »

Instructions for Online Banking & Other E-Services Setup » 

Service Calendar

Because we want you to be prepared well in advance, we have outlined closing dates as well as the days and times we will have limited service.

IMPORTANT DATES: Friday, April 28th at 3:00 p.m. thru Tuesday, May 2nd at 9 a.m., Branches, Online Banking and our Mobile App along with other services will be temporarily unavailable.

Friday,
April 28th
Saturday,
April 29th
Sunday,
April 30th
Monday,
May 1st
Tuesday,
May 2nd
Branches Closed after 3 p.m. on the 28th Available
Shared
Branching
Unavailable after 3 p.m. on the 28th Available
Call Center Closed after 3 p.m. on the 28th  Available

Full Service Availability Calendar »