At Argent, we provide multiple options to help you make your loan payment from your Argent account or from another financial institution.
Enjoy Convenient Loan Payment Options
Pay from your Argent account:
- Log into Argent Online Banking – Log into Argent Online Banking and set up a one-time or recurring transfer from any of your Argent accounts.
- Call our Audio Response – Call our Audio Response system at (804) 275-6259 or (800) 227-2068, and transfer from any of your Argent accounts using your phone.
- Call our Contact Center – Call (804) 748-9488 or (800) 943-3328, option 2 to make a one-time transfer of funds or set-up a recurring, automatic transfer from any of your Argent accounts.
NEW Feature: Pay Online from Another Institution:
Set up one time or recurring payments from another financial institution to your Argent loan*.
- Payments made before 4:00 PM will post the next business day.
- Payments made after 4:00 PM will post in two business days.
- Payments made using a routing and account number can be set up as one time or recurring.
- Payments made using a debit card are one time only.
- There is no charge for this service.
Register for this service with your Argent account number and loan number and the Primary borrower’s date of birth. Have the information on the checking/savings or debit card to be used for payment available.
Set up automatic transfers from another financial institution by completing the Authorization Agreement for Direct Payments and mail it to Electronic Services, PO Box 72, Chesterfield, VA 23832, or bring it to any of our branch locations.
Provide your bill payment processor with your Argent Account number and loan number (10 digits with no spaces).
Pay by Phone from another financial institution
Make a one-time payment by phone at (804) 748-9488 or (800) 943-3328, option 2. Payments made before 4:00 PM will post the next business day. Payments made after 4:00 PM will post in two business days. A convenience fee will apply to use this service.
Mail your payment to: Argent Credit Union, PO Box 72, Chesterfield, VA 23832.
- NOTE: credit card payments should be mailed to the following address: Argent Credit Union, PO Box 71050, Charlotte, NC 28272-1050.
*Mortgage and credit card loan payments are not available with this service.