Do Not Give Out Personal Information

As an Argent member, we already have information you provided us when you opened an account.  Argent will never call or text you and ask you to provide, update, or verify your password, login credentials, account numbers or any other personal information.  If you do receive an email, text, or unsolicited call, that appears to be from Argent or a trusted source, please follow these steps:

• If you suspect that you have been contacted by someone fraudulently representing Argent, please hang up and call us at 804.748.9488, option 2.
• If you receive an email or text that you’re unsure about, do not reply to the message and do not click any links in the message.
• If you believe someone is attempting to access your account, or already has, contact us immediately 804.748.9488, option 2.

STOP. THINK. CONNECT. Campaign

As Americans increasingly use new technologies and spend more time online, it’s essential to do our part in keeping the internet safe. The STOP. THINK. CONNECT.™ campaign, led by the National Cyber Security Alliance (NCSA) and the Anti-Phishing Working Group (APWG), is a global effort involving private companies, non-profits, and government organizations. Through this campaign, Argent provides free security resources, including up-to-date information on threats and protection strategies.

Stop.Think.Connect.™

Cyber Security Resources

Access simple, easy-to-understand resources and tips to ensure your safety and security:

• Best Practices for Creating a Password: Learn how to create strong, secure passwords.
• Best Practices for Using Public Wifi: Protect your data when using public networks.
• Cyber Security While Traveling: Stay secure while on the go.
• Cyberbullying: Recognize and address online bullying.
• Identity Theft & Internet Scams: Prevent and respond to identity theft and scams.

Tips For Parents

Protecting our children while online should be our #1 priority.  These simple tips can help parents ensure their kids’ online safety.

• Privacy Savvy Kids Public: Teach kids about privacy online.
• Gaming Tips For Kids Teens Tweens: Ensure safe gaming practices.
  
• Gaming Tips for Parents: Understand how to keep your children safe while gaming.
• Parents & Educators Tip Card: Quick tips for protecting kids online.

Tips for Computer Protection

Using a computer is a daily necessity. Whether at home or in a public place, keeping yourself protected is crucial:

• Basic Tips & Advice: Simple steps to secure your computer.
• Digital Declutter Checklist: Maintain a clean and secure digital environment.
• Bots & Botnet Facts: Understand and prevent botnet infections.
• Ransomeware Facts: Learn how to protect against ransomware.

General Safety Tips

Review your credit report yearly at annualcreditreport.com to protect yourself against fraud. Additionally, follow these general safety tips for mail, checks, phone, and ATM usage:

• Mail:
  • Shred financial paperwork before disposal.
  • Sign up for e-Statements and Bill Pay via Argent’s Home Banking.
  • Place a vacation hold on your mail before traveling.
  • Avoid mailing bills from an unlocked mailbox; use the post office.
• Checks:
  • Remove personal information from your checks.
  • Avoid leaving blank spaces on checks.
  • Only endorse checks when ready to cash or deposit them.
• Phone:
  • Be cautious of calls asking for personal information.
  • Never give out personal information unless you initiate the call.
• ATM:
  • Check your surroundings and ensure privacy when entering your PIN.
  • Avoid using ATMs late at night or early in the morning.

Additional Resources

• www.staysafeonline.org
• www.ftc.gov
• www.onguardonline.gov
• www.ic3.gov
• www.idtheft.gov