Education is Key to Protecting Yourself and Your Identity

Resources

Free online security resources

Articles

Articles and tips on fraud, scam trends, and more

Advice

Advice on protecting your family, creating safe passwords, etc.

Do Not Give Out Personal Information

Do Not Give Out Personal Information

As an Argent member, we already have information you provided us when you opened an account.  Argent will never call or text you and ask you to provide, update, or verify your password, login credentials, account numbers or any other personal information.  If you do receive an email, text, or unsolicited call, that appears to be from Argent or a trusted source, please follow these steps:

  • If you suspect that you have been contacted by someone fraudulently representing Argent, please hang up and call us at 804.748.9488, option 2.
  • If you receive an email or text that you’re unsure about, do not reply to the message and do not click any links in the message.
  • If you believe someone is attempting to access your account, or already has, contact us immediately 804.748.9488, option 2.
STOP. THINK. CONNECT. Campaign

STOP. THINK. CONNECT. Campaign

As Americans increasingly use new technologies and spend more time online, it’s essential to do our part in keeping the internet safe. The STOP. THINK. CONNECT.™ campaign, led by the National Cyber Security Alliance (NCSA) and the Anti-Phishing Working Group (APWG), is a global effort involving private companies, non-profits, and government organizations. Through this campaign, Argent provides free security resources, including up-to-date information on threats and protection strategies.

Stop.Think.Connect.™

Cyber Security Resources

Cyber Security Resources

Access simple, easy-to-understand resources and tips to ensure your safety and security:

Tips For Parents

Tips For Parents

Protecting our children while online should be our #1 priority.  These simple tips can help parents ensure their kids’ online safety.

Tips for Computer Protection

Tips for Computer Protection

Using a computer is a daily necessity. Whether at home or in a public place, keeping yourself protected is crucial:

General Safety Tips

General Safety Tips

Review your credit report yearly at annualcreditreport.com to protect yourself against fraud. Additionally, follow these general safety tips for mail, checks, phone, and ATM usage:

  • Mail:
    • Shred financial paperwork before disposal.
    • Sign up for e-Statements and Bill Pay via Argent’s Home Banking.
    • Place a vacation hold on your mail before traveling.
    • Avoid mailing bills from an unlocked mailbox; use the post office.
  • Checks:
    • Remove personal information from your checks.
    • Avoid leaving blank spaces on checks.
    • Only endorse checks when ready to cash or deposit them.
  • Phone:
    • Be cautious of calls asking for personal information.
    • Never give out personal information unless you initiate the call.
  • ATM:
    • Check your surroundings and ensure privacy when entering your PIN.
    • Avoid using ATMs late at night or early in the morning.

Other Helpful Services

Lost or Stolen Wallet

Be prepared in the event your information is lost or stolen.

Fraud Help

Steps to take if you've given out personal information

Annual Credit Report

Regularly reviewing your credit report is essential.